Guide on Terms & Conditions of 1win Casino Malaysia
To safely play in the 1win Casino, you need to understand under what regulations the gambling site is operating. The current Terms & Conditions contain a description of the services provided and an explanation of the key terminologies stated in the User Agreement.
Please check the document in advance. By continuing to use the website, you automatically accept the rules and express your willingness to comply with them.
Who Can Use the Services?
The 1win site has an age limit of 18+. Only adult players without duplicate accounts can register on it legally.
You’re free to use the gambling services without any restrictions if:
- You make bets at will and use your own finances;
- It’s your first and only registration on this website;
- You haven’t been self-excluded from any gambling or betting site within the past 12 months;
- You are ready to provide the site with reliable information about your identity;
- You are aware of existing withdrawal and winning limits per day/week/month;
- You have read the Terms & Conditions and fully accept them.
Violation of any of these points while using the site may cause permanent blocking of your profile.
Registration
During registration, users are asked to provide basic information about themselves including name, contact details, and date of birth.
Players are allowed to have only one account on the site. The administration blocks duplicate profiles and cancels active payments. A user is obliged to return all winnings and bonuses received while using a duplicate profile.
Deposits
Real money bets are only available to players with money on their balance. When you deposit funds to your account, you confirm that:
- This money wasn’t obtained illegally;
- You won’t deny or cancel transactions in order to help third parties evade liability;
- Invested money doesn’t belong to other people (friends, family members, or partners);
- You pay with bank cards/e-wallets registered in your name;
- You are ready to cover all expenses and commissions charged for payments.
Unlike bank accounts, your gaming balance is intended for making bets on this particular site. These funds can’t be used for other purposes such as paying bills, shopping, or transfers to other people.s ini. Dana ini tidak boleh digunakan untuk tujuan lain seperti membayar bil, membeli-belah atau pemindahan kepada orang lain.
Withdrawals
Your withdrawal request will be approved if:
- You’ve passed the verification procedure and filled out the profile with reliable information about yourself;
- The amount of money on your balance meets the minimum and maximum limits;
- All the activated bonuses have been wagered per the established conditions.
Payout Time
Deposits are credited to the gaming account in a few minutes. The withdrawal processing period is determined by the amount of money you plan to cash out.
| Withdrawal amount | Processing period |
|---|---|
| Up to 268 MYR | From 1 minute to 60 minutes |
| From 268 MYR and up | Within 5 business days |
| Other amounts of money | Delays of up to 3 business days are possible. The exact withdrawal period depends on your bank or payment system |
If the withdrawal amount exceeds 268,000 MYR, the Casino may set individual daily limits.
Violation of the Rules
PentaThe administration of the site blocks players’ accounts in case of non-compliance with the clauses of the User Agreement. These actions are considered a violation of the Casino’s rules:
- Make bets by a group of people from the same IP address or local network;
- Use fraudulent software, bots, and other malicious programs to cheat the Casino;
- Share your login information with third parties;
- Pay with illegally obtained bank cards;
- Take part in criminal activities (money laundering, financing of terrorism, and other forms of fraud);
- Abuse bonus offers;
- Participate in conspiracy schemes with other players;
- Play on behalf of third parties;
- Use threats, humiliation, offensive language, or other acts of violence against gamblers or employees of the site;
- Copy the official site and the content on it;
- Delete or edit information published on the site;
- Perform activities aimed at hacking the website’s security system;
- Transfer or sell your profile to other users.
Upon cancellation or suspension of the Agreement, the Company undertakes to return all funds to the user. If the player is caught in criminal activity or rule violation, the remaining money will be transferred to the account of the betting company or the supervisory authority.
Bonus Offers
Each promotion has unique wagering conditions:
- Validity period. The time frame within which you must clear the bonus;
- Wager. It’s always expressed in the form of a coefficient (for example, x50). This multiplier indicates a particular quantity of times you need to wager the amount of the reward;
- Allowed games. A list of slots in which you can make bets;
- Bet amount. The Casino may set minimum and maximum limits on bets that players are allowed to place in one round;
- Maximum winning. The restriction applies to the maximum amount of money that can be withdrawn after fulfilling the bonus requirements.
You won’t be able to withdraw the received money until all requirements are met.at mengeluarkan wang yang diterima sehingga semua keperluan dipenuhi.
Links to Third-Party Resources
Links leading to other Internet resources may appear on the 1win site. The company places them here for informational purposes only. Advertising and sponsored content are not a call to action.
These web pages are beyond the company’s control. Current Terms & Conditions don’t apply to them either. 1win is not responsible for content published on third-party sites. Use them at your own risk and be sure to check their reliability before providing any personal data.
Complaints
Players are entitled to dispute any situation that occurred during their stay on the 1win site. If you have complaints about the quality of the services provided, send them to the support service in a live chat or at [email protected]. Your letter must contain particular information about the case. Attach available facts and arguments (for example, screenshots or documents). It’s prohibited to use profanity, insults, or fake information.
Managers consider appeals within 14 days. If a complex case requires additional checks, the term of consideration of complaints may be extended up to 30 days. You’ll be notified of the decision in the response letter.
Limitation of Casino’s Liability
This website provides gambling services to Malaysian players but doesn’t guarantee any winnings. If you place money bets, it means you understand all the risks associated with online gambling and make this decision at will.
All casino games are based on chance. The outcome of each round is unpredictable, and players must be aware that they may both win and lose. Therefore, only you will be held responsible for possible losses.
Changes to the Terms & Conditions
The document can be updated by the decision of the Casino administration. The edited version comes into legal force right after publication on the website. Each player is personally responsible for familiarization with it.
If you’re not satisfied with the new provisions of the Terms & Conditions, leave the website. By continuing to use the gambling services after the updated version of the document went into effect, you confirm your consent and acceptance.
